Clarksville, MD Reviews
January 26, 2012
Recently I had to have some work done on my Civic. Terry, who mans the front desk was very helpful and has gone out of his way in explaining all that needed to be done to get my car running again. He printed out information from the net, to better show me car parts, and repair detail. He took the time to help me make a decision about the repairs. Eddie worked on my car, and even put the car back on lifts to show me what needed to be done. My muffler and water pump, and timing belt had to be replaced. My car now runs very well, and I’m hoping to keep it a little longer before buying another one.
December 30, 2011
As always, great service! Would not hesitate to recommend Hillmuth atClarksville. Terry you are great.
December 28, 2011
The team at Hillmuth in Clarksville continues to provide exceptional service. The staff always goes above and beyond; providing clear explanation of the proposed work, completing the job on time and making every effort to accommodate our schedules. Our family trusts their work and will continue to take all our vehicles to them.
James P, Fulton
December 14, 2011
Excellent service in timeliness, ability to locate the part for an older vehicle, was quick and efficient.
December 10, 2011
Hillmuth impressed me with their willingness to work with me during my recent repair. I took my vehicle in to check the brakes and check the parking brake. I had just had ceramic pads replaced the previous year and had not put on 15K miles yet. When the estimate was given to me for calipers, break pads and labor I was a bit disappointed. Hillmuth sensed my disappointment and worked with me for a better outcome. Essentially, they guaranteed I will be back versus guaranteeing I would never return. GREAT JOB!
Jack K, Brookeville
December 9, 2011
It seems the genuine service knows no bounds. The team of Terry and John always make things right. Not only did they make the effort to invite you to the shop, but go over backwards to please. The masterful work by the team and Kevin Wolf’s thoughtful comment will ensure we will continue to use your services. Merry Christmas, Jack Kaminski
November 29. 2011
I have used Hillmuth inClarksvillefor some 15 years and as always they provide great service.
November 15, 2011
They preformed work that was requested, and nothing more. Car was ready by 11AM. These guys are great!
October 14, 2011
I have been going to Hillmuth for over 9 years, and they consistently provide outstanding, honest service. Their expertise is multiple makes of cars is incredible and their staff are extremely responsive and take the time to explain what you need or don’t need. I am a life long customer!
September 30, 2011
Thank you for the excellent work on our auto.
Dan D, Elkridge
September 18, 2011
As usual, service was excellent. A pleasure to use Hillmuth as my primary shop!
September 13, 2011
I needed an HID headlight bulb replaced on my SUV. Hillmuth inClarksvilletook my call on a Thursday and had the part on hand by the next morning. About 15 minutes after arriving my bulb was changed and I was back on the road again. Other repair shops had wanted me to drop off the SUV for a whole day to get it repaired.
September 1, 2011
Always a good experience dealing with Hillmuth inClarksville. These guys a thorough and professional.
Jack K, Brooksville
August 18, 2011
Once again excellent service and advice…..can it get any better?
July 27, 2011
The Hillmuth folks diagnosed my issue and fixed it in the most timely fashion possible. My ONLY complaint is that I did not receive a phone call when the work was complete. Calling the customer SHOULD be part of the job.
July 23, 2011
My cars AC system stopped working on the hottest week of this year. I took my car into Hillmuth on Friday morning, the only day I could bring it in. They diagnosed the problem obtained the replacement part and got the AC working by late afternoon. In addition they provided drop-off and pick-up service from my home so I didn’t have to take a taxi – an excellent job!
July 21, 2011
We trust our cars will be very well taken care of by Hillmuth. One car is a 2003 with 60k miles and the other a 1999 Camry with 125k miles.
July 21, 2011
I’ve been taking my cars to Hillmuth for the past 14 years (since I got my first car at 16) and have never been disappointed. They are always knowledgeable and trustworthy.
May 12, 2011
As always you have done an excellent job.
April 20, 2011
I have recommended Hillmuth to several friends. I have been bringing myToyotato them for years. They are the best.
Dianne/Tim S, Glenwood
May 2, 2011
I was charged for a TLC oil change. For the first time since owning the car for the last 10 years, has the program stopped?
– Thanks Tim. Your account was created this morning after our conversation. I apologize for the inconvenience. If there is anything else I can do let me know.
May 15, 2011
I have been a customer with Hillmuth since I got my first car over 24 years ago. My family relied upon them and now having a family of my own I do too. From the owners to the managers, I have never felt more confident before in an automotive company than I do with Hillmuth Certified Automotive. I recently moved to northVirginiaand make the trip back to the area just to have my car serviced by Hillmuth. I would recommend this company over and over again. And a special thanks to Terry, “You are the man!”
Frank and Karen P, Ellicott City
July 21, 2011
Very responsive to email request for an appointment. Website provides an online forum for describing the service you want or problems experienced with the car. Professional staffs who calls to explain their findings, emailed detailed estimate, and addressed questions fully. Overall treatment was courteous, responsive. No surprises on the bill. Definitely
July 7, 2011
Done efficiently and for reasonable cost. Had a loaner car for the day.
John G, Highland
July 9, 2011
Mike was great in explaining repair. As well as offering about advice about other prevention action I could take.
Edmund C, Highland
July 1, 2011
Always impressed with the attention to service and recommendations. Recommend for auto maintenance and repair.
Germana M, Colesville
June 9, 2011
Was very quick and on time.
Andrew W,Ellicott City
June 7, 2011
I went in for a TLC oil change and an assessment of whether they could “pop” out a big dent in my bumper. They did!! It’s MUCH better than before! I’ve been going to Hillmuth Certified Automotive for years and years. (we were one of the originalColumbiacustomers over 30 years ago) and we keep on relying on them for our various automobiles because we know the work is done correctly, and if they say it’s necessary, it’s necessary! One weekend some years back, we had two cars towed to Hillmuth and they were both back on the road on Monday morning. Great service, personable technicians, and always reliable. What more could I ask for?
Sharon J, Columbia
June 22, 2011
Great service as always inClarksville. I have been bringing my cars there for probably 15 years and I will give them my business for the next 15 years.
Ann S, Ellicott City
June 7, 2011
What I really want to do for my car is put $0.26/gallon of gasoline in every 500 miles and never make any repairs. Although you’re not free, you do make repairs painless. Well done.