Columbia, MD Reviews
Robert B, Columbia
January 18, 2012
Just a simple oil change but on my new RV! Handled with the same great care and friendly service that my cars always receive. It’s great to have a shop you can trust for a good price and honest diagnoses.
Kim S, Columbia
January 18, 2012
Trust these guys with your repair needs.
Robert F, Jessup
January 14, 2012
Absolutely AWESOME! Stan and Scott at the front desk keep things moving and always make things clear when it comes time to pay the bill. No problem whenever I get the car back. Appreciate the great service!
Tony G,Ellicott City
January 12, 2012
As usual, Hillmuth inColumbiaprovide excellent service on my vehicle.
January 7, 2012
I bought a new to me used car and brought it in for a comprehensive check up to be sure it was worth the price. I got a complete analysis of ever component. And their shuttle driver was charming and prompt. All in all a great experience.
Michael M, West Friendship
January 6, 2012
I have been a customer for 20 years and have never been disappointed. I have taken every vehicle we’ve owned to Hillmuth during that period and have referred several friends, family, and coworkers to the shop. It has been a universally great experience. BTW, we love Mr. Bill.
December 30, 2011
Always a great experience. Friendly staff and fast (but efficient) service. Thankful for Hillmuth J
December 29, 2011
Mostly a good experience. I had to call to find out if the car was done. It had been done for awhile but Hillmuth didn’t call to say so. I had and appointment no record found. Dropped the car off at 7:30 for a three hour job and get the car back until 4ish nine hours later. Ride provided is a nice touch, convenient for folks with one car.
December 21, 2011
Excellent service, timely, courteous, seems to be quality work (never had an issue). Only issue is cost, as labor and parts seem quite high. But good quality.
December 9, 2011
As always I was able to contact Hillmuth and get an appointment that fit my schedule. The staff was courteous and handled every detail quickly.
November 20, 2011
As a single female I need to be confident that my auto service support system is dependable. Knowledgeable, efficient and reliable, all for a reasonable price. Hillmuth provides all of these criteria. Thanks.
November 5, 2011
They have been are car specialists for more than 20 years.
Tim M, Bellbrook
October 30, 2011
I recently needed a repair to my exhaust system. The choice was either a costly replacement of many parts of use of a very satisfactory after-market kit designed for my specific issue. The Hillmuth team suggested the less expensive repair which I appreciate. It saved me several hundred dollars. Hillmuth’s ethical and honest business practices will be the reason for my continued business.
October 30, 2011
Last Friday night my wife told me one of the headlights on her van was burned out, and since we were close to the Columbia Hillmuth on our way back from doing several errands, we stopped in to find out if the next day was one of their open Saturdays and if they could squeeze a headlamp repair. Luckily it was one of their open Saturdays. Not only did they agree to fix the headlamp, despite an admittedly heavy appointment schedule, they fixed it immediately upon our arrival Saturday morning. Allowing my wife to use her van later that day as if nothing had happened. Thank you for your accommodation.
October 28, 2011
I really appreciated the person who was in charge. They didn’t try to oversee me. When they knew it would take more than a day, they offered me a loaner. Overall, my experience with Hillmuth was great.
Genevieve L, Columbia
October 25, 2011
I called Hillmuth on Friday evening and they were able to take the car first thing Monday morning. They were honest about the assessment and got the car done that day so I could pick it up. The staff is professional on the phone and in person and they don’t talk down to the customer. They also offer shuttle service.
October 24, 2011
Professional courteous service. Would recommend to anyone.
Chris Z, Ellicott City
October 12, 2011
My car broke down last Friday right in rush hour on highway 95 out-of-state. I called Hillmuth and spoke to Scott who helped me diagnose the problem on the phone, so that I could be knowledgeable about the repairs that had to be made at a garage that my vehicle was towed to. When I returned toMaryland, Scott called to check on the situation with my vehicle which I appreciated. I brought my vehicle in for the technicians at Hillmuth to check on the repairs that were done at the out-of-state garage. They identified some problems with the repair and promptly fixed them. I travel a lot out-of-state and the folks at Hillmuth give me the confidence that my vehicles are properly cared for and that I can be as safe as possible.
Anita C, Columbia
October 8, 2011
I have been a customer since relocating toColumbiaMaryland. A neighbor, who is a pilot, referred me to Hillmuth. I took my car in for their TLC package. Besides changing my oil, they informed me of some other future auto maintenance concerns. Hillmuth has kept my car on the road and running GRRREEAAT!!! I have been a loyal customer for the past 18 years and, completely satisfied with their customer service and their mechanics knowledge and expertise.
Matthew W, Columbia
October 3, 2011
As usual, the technicians at Hillmuth were able to find, diagnose, and repair the problem in mo time at all. Great service for a great price.
September 30, 2011
Frank discussion of the problems. Friendly and open. Kept me informed as to when to expect repairs to be completed. Overall very satisfied with the experience.
Kathleen S, Columbia
September 17, 2011
This is only the only place to take your cars service is outstanding.
John P, Ellicott City
September 15, 2011
THEY HAVE A CAN DO ATTITUDE. VERY PERSONABLE AND RESPONSIBLE. PERHAPS MORE EXPENSIVE THAN OTHER SERVICE PLACES, BUT ECCONOMICAL IN THE LONGER RUN.
September 11, 2011
They were polite and informative.
Thomas A, Baltimore
August 31 2011
I now use Hillmuth far all of the preventative maintenance and repair service on my Honda and myToyota. Have never been happier with my mechanic.
John R, Columbia
August 30, 2011
Our 2001 Infiniti had an issue with the check engine light coming on for no apparent reason. Hillmuth inColumbiaprovided us with an appointment vey quickly and also provided a loaner vehicle while they had the Infiniti. We were very pleased with the service, customer communications and the work preformed. Thank you.
Kim S, Columbia
August 18, 2011
The repair that I recently had and that was recommended by Hillmuth and I had been told to by the dealer (2 years ago) to “deal with it” and that it was costly. My Honda is 13 years old and yes I expect some noises, but now the way it drives and handles has not been this way in years. I have not been let down by any of their recommendations. I have been converted.
Barb H, Laurel
August 8, 2011
Appreciate the professional treatment and great work done our dodge caravan. We take 3 of our vehicles here and always get great work done. They give honest options so we have economical choices for what we want done, which is refreshing. Would recommend Hillmuth for anyone looking for professional, honest work: plus given options to make it economically feasible.
Ellen C, Columbia
August 5, 2011
The A/C stopped working in myToyotasienna during 100 degree weather. I took my car to a place I know will give me a fair price and honest service. The a/C works perfectly again! The total price was less than 1000 dollars budgeted. Thank you, Hillmuth!
July 31, 2011
Very professional, friendly and got the job done quickly. Having a courtesy car is a huge plus, as well.
Terrance and Valincia D, Columbia
July 30, 2011
Scott is a great service person… he’s funny too.
July 29, 2011
Friendly, honest, and well trained staff.
Ed V, Stevensville
July, 18, 2011
I brought a ten-year old beamer recently and started refurbishing it with a complete tire replacement @ Hillmuth. THE CAR FEELS LIKE I’M DRIVING A CLOUD. I’m an engineer and I went over what the camber, caster and toe-in and they did all of the right things!! A WONDERFUL EXPERIENCE!!
Michael and Elaine S, Columbia
July 14, 2011
We have been customers of Hillmuth for probably more that 20 years. We have always received excellent customer service, and reliable, trustworthy car care.
Jim O, Columbia
July 11, 2011
I have full faith in this company, all service as promised.
Fred B, Columbia
July 2, 2011
When we first came to your facility with an attitude of apprehension. We discovered quickly after other visits that your service was excellent. The pricing seemed higher that other businesses, however we learned to trust the service you provide, and were willing to pay what we felt was “the extra”. Here is the satisfying observation that we noticed since we first came to Hillmuth. Whenever we were given an estimate to repair our vehicles it seemed high; however when the job was complete Stan, somehow, was able to bring the final total down from the original estimate. That brings it down to a personal level for us, knowing that we have someone, who we trust has our best intrest in mind. Thank you. Fred M. Butyum
Tracy M, Reisterstown
July 1, 2011
Hillmuth provided a service to me that I have been before experienced. They were friendly courteous and provided excellent and lighting fast service. Keep up the good work Hillmuth. Thank you.
Barb H, Laurel
June 24, 2011
Use Hillmuth both for 2 personal vehicles and a fleet of 31 work vehicles. Quality workmanship, caring service, attention to detail, makes me aware of things covered under warranties, stands behind work done; strongly recommended.
Thomas H, Columbia
June 23, 2011
Great response to request for service.
June 23, 2011
The service was top notch. The price is hard to be happy with. Makes me want to look for cheaper options. Often, there are probably not though.
– Thank you for your business pleases call to discuss any pricing issues, we will be more than happy to speak with you about that.
Todd W, Ellicott City
June 18, 2011
Excellent service for my Audi A6. In and out in 6 hours, they dropped me off at work before 8 and picked me up on schedule. Service was as expected and no surprise. Great service!
Tony G, Ellicott City
June 17, 2011
Excellent work as usual. Thanks.
James H, Columbia
June 15, 2011
I was very pleased with the efficiency and speed in which the work was done. The employees were pleasant and the waiting room had comfortable chairs, coffee, television, and reading material available. Almost like going to the spa during your lunch break; only much less expensive J
Jim A, Columbia
June 11, 2011
30,000 mile checkup for Ford Taurus. Work done well, on time. Rate was higher than I expected, though. Jim Aycock
Glenn H, Columbia
June 10, 2011
Went to have a headlamp installed, they charged 17 for a headlamp and 45 for labor and the headlamp wasn’t even installed.
Trevor K, Laurel
June 9, 2011
This is the first time I have used Hillmuth automotive. With out prior warning my front breaks went out on a Friday night, metal on the rotors. Scott and Stan were very helpful and polite. They were able to make the repairs on Saturday morning. The truck was ready on time; it was clean, just like it was when it was dropped off. However this came at a cost that they are not cheap in comparison to my regular mechanic.
John R, Columbia
June 5, 2011
It is always a pleasure working with the team at Hillmuth inColumbia. They are professional, courteous and provide a good value for marinating your cars. Stan and Scott and the team were great. Quick appointment schedule. I was waiting for the car and they took it right in, did the entire service very efficiently. Thank you.
April 20, 2011
Dropped the car off in the morning and paid for inspection, picked it up after their office hours, very efficient and professional job!
Barbara G, Columbia
April 19, 2011
My RAV4 was not worth repairing it. They gave me a preventive after one-two days and honestly told me I would have got more from the vehicle turning it in while getting a new car. Meanwhile, they provided me with a free rental car. Extremely kind and available.
Kelly K, Elkridge
April 18, 2011
Everyone at Hillmuth is very friendly and I always have a positive experience when I take my vehicles in for service.
Barb H, Laurel
April 18, 2011
Dropped my car off night before… I had no idea the car would be ready and fixed same day. It had been smoking around the air condition/clutch/belt area… needed compression and clutch/belt… couldn’t believe they had the truck fixed the same day and air ran cooler than ever.
Jan D, Laurel
April, 15, 2011
I appreciate all of you. I do refer people to you.
David S, Reisterstown
April 14, 2011
Doug and the fine group at Hillmuth treated me like a celebrity! It was great overall experience, and I would recommend them to anyone! Keep up the great work!!
Detour Dave WBAL/98 Rock